Peace of mind
At Dignity, our vision is to bring complete peace of mind to pet owners by providing a caring, respectful, and compassionate individual cremation service that is personalised to your needs. When the time comes to say goodbye to your beloved companion, Dignity Pet Crematorium can help and support you through those difficult times.
We guarantee our responsive service will be completely open and honest, giving you total peace of mind that your pet, however large or small, will be properly looked after on their final journey by us. Our dedicated team are on hand to walk you through every stage of saying goodbye, to cremation and then finally helping you choose your remembrance.
Our values at Dignity
We give our best for everyone
We care passionately
We keep our promises
We do the right thing
If we can, we will
We are pet owners too
Dignity Pet Crematorium was founded by Barry and Carole Spurgeon in 1992. As a family we have always had pets of all shapes and sizes and we know first-hand the joy they bring to our lives.
In 1991 Barry, a fashion agent at the time, was watching a documentary on what happened to pets after they died and was shocked to see them being dumped in bags then stored in a freezer before being taken away from vets alongside the clinical waste they had generated over a week.
As pet lovers Barry and Carole felt they didn’t want their much-loved pets to be treated in that way and so decided that they would offer a very different, more dignified service, creating a pet crematorium where pets would be looked after with the care and respect they deserved.
Introduction to Dignity
The service you prefer
The sad truth is that not much has changed in the pet cremation services offered by veterinary practices over the past 20 years. The standard “ashes back” service still means most pets will be taken away each week alongside the vets clinical waste with no special handling and the majority of “communal” cremations are simple disposal operations where remains are taken to landfill sites afterwards.
The problem is that most vets have never been to the pet crematorium where they send your pet and the large companies have “glossed up” their services over the years meaning unless you do a lot of research about pet cremation you may not get the service you want. We will remain proudly independent in a sector that is now 80% owned by corporate vets and we will continue striving to get better every day.
The services we provide ensure that your beloved pet will have the very best send-off, no matter whether they are a dog, cat, rabbit or hamster we promise they are all looked after with great care and respect.
The Dignity Promise
At Dignity we promise...
To treat your pet with the utmost care and respect.
To cremate your pet individually.
The ashes you receive are only those of your pet.
To personalise the service for you.
Our process is simple
Even if you are not in immediate need of our pet cremation services it is better to have a plan in place for when the time comes so please feel free to contact us by email or on 01252 844572 with any questions that you may have.
We can give you a breakdown of the cost involved and tailor our service to suit your needs, letting you decide what you would like for your pet. We will then arrange to either collect your pet from your home or vet or make an appointment for you to bring them to us, normally the same day.
We are able to personalise our service and can collect your pet from your home or from your veterinary surgery. All we need is a telephone call on 01252 844572 to make the arrangements. Alternatively you can bring your pet to us and say goodbye in the privacy of our Farewell Rooms. You will need to make an appointment with us prior to coming to Dignity.
Independently inspected & approved
At Dignity we adhere to strict code of practice and are founder members of the Association of Private Pet Cemeteries and Crematoria and have been independently inspected and approved, ensuring you of a genuine service.
Ethical sourcing is priority for Dignity with many products manufactured and supplied by small independent local business in the UK.
Frequently asked questions
At Dignity Pet Crematorium an individual cremation means that your pet will be handled and cremated on its own. We do not cremate several pets on numbered trays at the same time and we do not communally cremate pets and then separate ashes out afterwards. If you do not choose our service it is important that you find out what does happen at the crematorium you intend to use.
Please find our opening hours below.
Monday, Tuesday, Thursday & Friday: 9:00AM – 5:30PM
Phones open: 9:00AM – 4:30PM
Wednesday: 9:00AM – 6:30PM
Phones open: 9:15AM – 4:30PM
Saturday: 9:00AM – 5:30PM
Phones open: 9:00AM – 4:30PM
Sunday & Bank Holidays: Emergency service only, please contact us for details
ALL pets are handled and cremated individually with care and respect. Each pet is cremated on their own thus ensuring that you receive your own pet’s ashes. We provide a certificate that is returned to you with your pet’s ashes. See ‘What does an individual cremation actually mean?’ for more information. We DO NOT get involved in any mass cremations or the incineration of Clinical Waste and ONLY carry out GENUINE INDIVIDUAL CREMATIONS as explained in the Strict Code of Practice that we adhere to.
Stay up to date
Sign up to our newsletter to stay in the loop with everything Dignity.