A meaningful farewell

For many families, it takes time to carry out every detail and honour the love shared. Our two-day cremation is our standard service, designed to give your pet the same attention we would want for our own. Their individual cremation will take place within two working days, never rushed, always respected.

What the next few days will look like

Our Individual Cremation Service

Plan your goodbye, your way

Your pet’s ashes will be placed in the urn or casket you’ve chosen, and ready to come home within seven working days. Every detail will be honoured exactly as discussed, giving you peace of mind that your beloved companion was cared for with love, every step of the way.

Arranging your pet's care form

Step 1 of 12

Getting Started

Losing a pet is one of life's hardest moments, and we want to make everything that follows as simple as possible. This form helps us gather the details we need to care for your pet and support you through the process. Once you've completed it, we'll be in touch.

Our services

Let us know where you are in your journey.

Please let us know how we can help you today?

I am requesting your services for my pet

My pet is already in your care and I would like to complete my wishes

Your details

Tell us about yourself. Please note how you enter your details is how they will be entered into our system.

First name(Required)

Surname(Required)

Phone

Address

Street Address Address Line 2 City County / State / Region ZIP / Postal Code Country

Description of your pet

Tell us about your pet.

Pet's name(Required)

Gender(Required)

Male

Female

Type of pet(Required)

Breed of pet

Colour of pet

Details of your pet

Tell us a bit more about your pet.

Pets weight in KG (approx.)(Required)

To make sure everything is correct for your pet, we gently record their weight when they come into our care.

Pets age in years (approx.)(Required)

Please leave blank if you do not know.

Is your pet microchipped?(Required)

Yes

I don't know

Has your pet passed away?(Required)

Yes

Are you happy for Dignity to contact your vet and let them know you would like to use our services when the time comes?(Required)

Please note we will keep your details on file until the time comes, however you will need to contact us directly to notify us in order for us to arrange the individual cremation.

Yes

How would you like your pet to get to us?(Required)

Collect from our vets (cost subject to veterinary practice)

Collect from our home (surcharge of £35 plus mileage calculated at £1.75 per mile)

We will bring them to Dignity

Which vets should we collect your pet from?

Please provide the full name and address

Customise your service

Where will your pet be situated in your home?(Required)

Will there be help to lift your pet?(Required)

Yes

Is your property easily accessible? If not, please detail how we can access your property.(Required)

Please detail where you would like us to park.(Required)

Customise your service

What priority of individual cremation service would you like for your pet?(Required)

After the cremation we will endeavour to return your pet's ashes to you or your vets within 7 working days if you choose our two day cremation service. If you choose our same day cremation service, your pet's cremation will be prioritised, enabling you to receive their ashes back much faster (normally in one or two days subject to our commitments) - these must be booked before 3pm. Please note the timeframe may be increased if your pet's cremation falls on a Bank Holiday.

Individual Cremation Service

Same-day Individual Cremation Service (+£65, limited appointments available each day)

Attend Your Pet's Cremation Service (+£90, available on an appointment basis)

Accessories

Does your pet have bedding or belongings with them?(Required)

Yes

What would you like us to do with your pet's bedding or belongings?(Required)

Include in cremation

Return to me

Recycle

Dispose

Does your pet have a collar on?(Required)

Yes

What would you like us to do with your pet's collar?(Required)

Include collar in cremation

Return collar to me

Recycle metal parts of collar

Dispose of collar

Would you like the metal parts of the collar returned to you or recycled?(Required)

Returned

Recycled

Important information

Is your pet considered higher risk for any of the following reasons?

To help us care for your pet safely, please let us know if any of the following apply. This may affect keepsakes such as paw prints or fur clippings, but we will always do our very best to honour your wishes where we safely can.

My pet had a pacemaker

My pet had a post-mortem examination

My pet received a cytotoxic treatment (e.g., certain chemotherapy medications)

My pet had a contagious condition at the time of passing

Other (please tell us more)

None of the above

If you selected any of the above, please provide a little more detail.

You might include things such as, the condition or treatment, when treatment was last given, any advice your vet provided.

Saying goodbye

Would you like to come in to say goodbye to your pet?(Required)

A coming to say goodbye appointment gives you quiet, private time to spend with your pet in one of our Farewell Rooms, allowing you to say farewell in your own way before their cremation.

Yes

When would you like to come in to say goodbye?

DD slash MM slash YYYY

Can't find your wishes form?

After your courtesy call, you'll receive an email containing your personalised wishes form — please check your inbox (and junk folder) before completing this request.If you still can't find it, we're happy to resend it. Simply fill in your details below.

Your details

Fill out your details and our team can resend your personalised wishes form to you.

First name(Required)

Surname(Required)

Pet's name

Phone

Consent(Required)

I agree to the privacy policy

Unsure which is the right option for you?

Every goodbye is different. Our comparison chart can help you find the service that feels right for your pet, and for you.

If you bring your pet to us, you’ll have time in your own private farewell room to say goodbye in a calm, peaceful space. You’re welcome to light a remembrance candle, leave a goodbye note for your pet, and spend as much time as you need. We’ll offer refreshments, and a member of our team will be there to gently guide and support you throughout.

How to Attend the Cremation

Our Same-Day Individual Cremation service

We're only ever a call away

You don’t have to make any decisions alone. If you’d like advice or just feel you’d like to talk things through, our team is always here, whenever you’re ready.

Speak to the team

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A meaningful farewell

What the next few days will look like

Our Individual Cremation Service

Plan your goodbye, your way

Arranging your pet's care form

Getting Started

Our services

Your details

Description of your pet

Details of your pet

Customise your service

Customise your service

Accessories

Important information

Saying goodbye

Can't find your wishes form?

Your details

Unsure which is the right option for you?

We're only ever a call away

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