Frequently Asked Questions

Below we have compiled a list of questions that many clients ask us. It is very important that you are able to trust us and have confidence in the service we provide. We hope that the following questions and answers will dispel any fears you may have.

What are the working procedures at Dignity

How do I know I will get my pet’s ashes back?

What services will my vet offer me?

What does an individual cremation actually mean?

How are pets collected?

How will my pet be treated?

Can I bring my pet to Dignity Pet Crematorium myself?

What happens when I arrive at Dignity Pet Crematorium?

What happens after cremation?

Can I have my pet cremated and collect their ashes on
the same day?

Can I make arrangements with Dignity Pet Crematorium before my pet is put to sleep?

How and when should I pay for the cremation?

What are your opening hours?

What is the Association of Private Pet Cemeteries and Crematoria?

Can I have a pet funeral or remembrance service at Dignity?

Is Dignity Pet Crematorium part of the Dignity Funerals Group?

What happens after cremation?

You may wish to come back to Dignity Pet Crematorium to collect your pet’s ashes. Alternatively we can return ashes directly to your home or your vet, which we are most willing to do, although an additional charge is made for this service.

Click here for full details on our procedures that explain how we ensure only your pet is returned to you.



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