Frequently Asked Questions

Below we have compiled a list of questions that many clients ask us. It is very important that you are able to trust us and have confidence in the service we provide. We hope that the following questions and answers will dispel any fears you may have.

What are the working procedures at Dignity

How do I know I will get my pet’s ashes back?

What services will my vet offer me?

What does an individual cremation actually mean?

How are pets collected?

How will my pet be treated?

Can I bring my pet to Dignity Pet Crematorium myself?

What happens when I arrive at Dignity Pet Crematorium?

What happens after cremation?

Can I have my pet cremated and collect their ashes on
the same day?

Can I make arrangements with Dignity Pet Crematorium before my pet is put to sleep?

How and when should I pay for the cremation?

What are your opening hours?

What is the Association of Private Pet Cemeteries and Crematoria?

Can I have a pet funeral or remembrance service at Dignity?

Is Dignity Pet Crematorium part of the Dignity Funerals Group?

How are pets collected?

We are able to collect from your home, by appointment after euthanasia or from your veterinary surgery, upon request. All collections are made in discreetly marked pet hearses.

Click here for full details on our procedures that explain how we ensure only your pet is returned to you.



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